Privacy Policy
Privacy Policy
Your privacy and data security are our top priorities. Learn how we collect, use, and protect your information.
This privacy notice for Bill Tracker Pro ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website, download and use our mobile application (Bill Tracker Pro), or engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@billtrackerpro.com.
Summary of Key Points
This summary provides key points from our privacy notice. You can find more detail in the corresponding section below.
- What personal information do we process? When you use our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We may process financial data when necessary with your consent or as otherwise permitted by applicable law.
- Do we receive any information from third parties? We do not receive any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information, though no system can be guaranteed to be 100% secure.
- What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.
Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your information?
- When and with whom do we share your personal information?
- How long do we keep your information?
- How do we keep your information safe?
- What are your privacy rights?
- Controls for do-not-track features
- Do California residents have specific privacy rights?
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete the data we collect?
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. The personal information we collect may include the following:
Personal Information
Names, email addresses, usernames, and passwords
Sensitive Information
With your consent, we process financial data (such as bills, transactions, and budget data)
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled by our payment processor, and we do not store your full payment details on our servers.
Bank Account Synchronization. If you use the account synchronization feature of our application, your online banking connection is established through our data aggregation provider, Plaid. When you connect an account, your banking credentials are handled by Plaid in accordance with their privacy policy and are not stored by Bill Tracker Pro. You may review Plaid's privacy practices at https://plaid.com/legal.
Application Data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:
- Mobile Device Data. We may collect device information such as your mobile device ID, model and manufacturer, operating system and version information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and IP address.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out, you may turn them off in your device's settings.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. The information we collect includes log and usage data and device data.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
To facilitate account creation and authentication and otherwise manage user accounts and keep them in working order.
To deliver and facilitate delivery of services to the user, including our bill tracking and budgeting features.
To send you notifications about upcoming bills and payment reminders, and to respond to user inquiries and offer support.
To send administrative information to you, such as details about our products and services, changes to our terms and policies, and other similar information.
To save or protect an individual's vital interest, such as to prevent harm.
3. What Legal Bases Do We Rely On?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law.
If you are located in the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:
- Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract. We may process your personal information when necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract.
- Legal Obligations. We may process your information where necessary for compliance with our legal obligations.
- Vital Interests. We may process your information where necessary to protect your vital interests or those of a third party.
If you are located in Canada, we may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, such as for investigations and fraud detection and prevention, or to comply with a subpoena, warrant, or court order.
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Service Providers. We may share your data with third-party vendors and service providers that perform services for us or on our behalf, such as our bank account synchronization provider (Plaid) and our payment processor, pursuant to a written contract.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.
6. How Do We Keep Your Information Safe?
Bank-Level Security
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. Your financial data is encrypted and stored with the same level of security used by major financial institutions. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security. You should only access the Services within a secure environment.
7. What Are Your Privacy Rights?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. To make such a request, please use the contact details provided in the "How Can You Contact Us About This Notice?" section below.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided below. However, this will not affect the lawfulness of the processing before its withdrawal.
Opting out of marketing communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us. You will then be removed from the marketing lists, though we may still communicate with you for service-related purposes.
Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account, or contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
8. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
9. Do California Residents Have Specific Privacy Rights?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services.
We have not sold any personal information to third parties for a business or commercial purpose, and we will not sell personal information belonging to website visitors, users, and other consumers in the future. Depending on the circumstances, California residents have the right to request deletion of their data, the right to be informed about the categories and purposes of data we collect, and the right to non-discrimination for exercising their privacy rights.
10. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. How Can You Contact Us About This Notice?
Get in Touch
If you have questions or comments about this notice, you may contact us:
Email: support@billtrackerpro.com
12. How Can You Review, Update, or Delete the Data We Collect?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at support@billtrackerpro.com.